ShipServ monitor’s supplier performance

Dec 15 2017

E-procurement platform, ShipServ has launched the ‘Supplier Performance Report’, the latest addition to its monitoring and analytics tools.

This report provides shipowners and managers using ShipServ with a host of key data on the procurement performance of every supplier used, enabling them to analyse trends, and identify where improvements can be made, enabling relationships with suppliers can be enhanced and fully optimised.


It brings together a host of procurement data on every supplier that a shipowner or manager has traded with through ShipServ over a specific period, from 12 weeks to three years. This includes transaction totals, quote, and win rates, response times, through to price and time sensitivity analysis, most commonly bought items and spend history, as well as the quality level, and payment terms that have been quoted.


This data is installed in an easy-to-use, online report, which is updated daily.


Unique to ShipServ, the tool shows procurement teams two benchmarks - an individual supplier against the average of all suppliers trading with them, and also against an average of all suppliers trading on ShipServ.


The data highlights key procurement trends, and indicates where improvements can be made to create a better and more effective working relationship between the buyer and the supplier. For example, slow response times or high quote variances could be due to poor data or catalogue management, which, once identified, can be positively addressed to drive improvements.


“The Supplier Performance Report provides shipowners and managers with real knowledge and intelligence on key dimensions of the relationship with their suppliers so they can have more informed discussions and further develop and enhance their working relationship,” said Kim Skaarup, ShipServ CEO.


“It’s the latest step in our ongoing mission of providing insights to maximise the positive collaboration and information exchange between buyers and suppliers. We are investing heavily in new reporting tools for buyers. Our sweet spot is in spend analysis and benchmarking and in the near future you will see us launching new analysis and insight tools specifically aimed at C-level executives and procurement directors,” he said.


In addition to the report, ShipServ has launched its IMPA spend tracker and price benchmark tool. This provides shipowners and managers with an online view of all the IMPA coded products that they have purchased, instantly showing the quantity, average unit price, and total spend.


It also has the capability to analyse the benchmark unit price of a product, which is the average unit price from all the buyers using ShipServ. Procurement managers can then compare the benchmark price of a product against the actual price that they have paid, and calculate the total potential overspend or underspend.


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