Waterfront adds to its worldwide agency network

Jul 21 2017

Recently launched dry and wet bulk ships agency company WaterFront Maritime Services (WaterFront) has added another three regional agency companies to its list of network partners.

These are Ultramar (West Coast South America), ACGI (West Coast US and Canada) and Royal Burger Group (Northern Europe),

This expansion increases the volume of vessels handled by the WaterFront network to over 46,000 port calls per annum, and takes the total number of local offices to 413 in 66 countries.

WaterFront specialises in the handling of dry and liquid bulk cargoes and vessels and has formed its network by bringing together leading regional agencies with proven expertise in providing agency services to charterers, owners, operators and shipmanagers worldwide.

WaterFront’s customers will now be served by Ultramar across ports and terminals, operating under the name Ultramar Agencia Maritima in Chile, Transtotal in Peru, Remar in Ecuador, CB Fenton in Panama and Naves in Colombia.

Through ACGI, the WaterFront network now also covers West Coast US and Canada, including key ports and terminals throughout British Columbia, Washington State, Oregon and California. Royal Burger Group, will service vessels calling at ports across Belgium, the Netherlands, Germany, Poland, Sweden, Latvia and Lithuania.

Terry Gidlow, WaterFront Maritime Services CEO, commented: "We are building a global network to serve key dry and liquid bulk trade routes, which means deliberately targeting specific countries and ports rather than trying to fill the map for the sake of being the biggest service provider. As such, we deliver the best of both worlds by combining the breadth of a global agency with the depth of regional agencies.

"Our focus is on creating value for our clients in both the load and discharge ports, accomplished by having the local relationships and commodity expertise to enhance the cargo, vessel or crew turnaround in port, reduce port costs and to mitigate local risk on our clients' behalf. The addition of Ultramar, ACGI and Royal Burger Group brings us one step closer to covering all of the key global dry and liquid bulk trade routes," he said.

WaterFront acts as a global service provider by utilising its tailor-made IT system, enabling its hubs in Dubai and Jakarta to co-ordinate all ship agency and husbandry tasks provided in port in real-time. The agency also processes, aggregates and sanitises port and commodity data to find specific, actionable solutions for individual clients.

Ultramar, ACGI and the Royal Burger Group have joined WaterFront's existing network, including its two shareholding partners, Sharaf Shipping Agency and Ben Line Agencies, which cover the Middle East, Africa, Indian Subcontinent, Southeast Asia and the Far East.

Regional players Alpemar Shipping Agency in Argentina, Unimar in Brazil, Naves Ship Agency Services in Colombia, Biehl & Co across the US Gulf and East Coast North America, and UK-based Casper Port Agency, make up the remainder of the network.

Duncan Ramsay, Chairman of WaterFront and Managing Director, Ben Line Agencies, commented: "The speed at which we have been able to grow the network is proof that there is significant appetite for a global ship agency offering that creates tangible value. Importantly, this new ship agency model also enables similarly-minded, highly professional outfits to leverage the expertise and resources of their peers worldwide while providing clients with access to consistent and reliable services at load and discharge ports.

“This collaborative, transparent and mutually beneficial approach to working is providing a boon to our industry, and ensuring that we can all add value for our customers as the global shipping industry evolves," he claimed. 

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