The Port Authority demanded an underwater inspection and an on-site solution was found.
Hydrex was contacted to perform the inspection and follow up repair in a minimum amount of time.
As a result of many years of relationships with OEMs, the company was able to arrange for spare parts to be sent to Antwerp immediately. At the same time, the stern tube seal manufacturer engineer was mobilised.
Hydrex has a very large stock of seal repair equipment stored in its fast response centres, resulting in everything needed for the replacement being loaded on a company dive support work boat, as soon as the repair was confirmed. A team of diver/technicians then sailed to the tanker to start the operation.
By organising everything from start to finish and in record time, the owner did not have to worry about making any arrangements for the repair. After the seals had been replaced, the vessel sailed to her next destination without any unnecessary delay.