Intellian launched its full-scale operating subsidiary in Shanghai, one of the largest shipbuilding markets in the world, in order to keep pace with its growing customer base in the area.
Shanghai is one of the three major ship-related industrial bases in China and where three of the top 10 shipyards in China – Shanghai Waigaoqiao, Hudong and Jiangnan – are located.
The region also houses a large number of shipmanagement companies, including COSCO.
Intellian said that it expected the Shanghai subsidiary to use its geographical advantage to enhance customer accessibility and optimise its response system.
It is often difficult for satcoms service providers, dealers and general customers to manage customs issues, but the new office can provide greater convenience to customers by holding secure products at the local logistics warehouse to fulfil urgent requests.
Previously, it took about two to three weeks, including customs clearance, for products to be transported to China, but delivery times are now significantly reduced with the new Chinese subsidiary. As soon as orders arrive through the local warehouse, products can be shipped immediately, allowing customers to receive Intellian products even during short docking periods of two to five days.
Intellian is currently providing services using local staff and trained technicians based in the city for easier and faster correspondence. In addition, it plans to organise an omni-directional installation support system by offering supporting teams and executing quarterly product training programmes for partner companies in China.
Eric Sung, Intellian CEO, said, “China is a core region of the maritime industry and a market with great potential. Intellian expects to provide unique value to the maritime communication service market and to reach more customers by establishing Intellian China.”