In addition, the company will support the fulfilment and installation of the high speed VSAT service, as its global roll-out gathers momentum.
Having served the European maritime market with value added voice and data satellite communications solutions for over 20 years from the UK and Greece, Satcom Global is strengthening its commercial and engineering teams with a specific focus on business development and supporting the growth of their strong customer base within Benelux and Germany.
Alex Stewart, Satcom Global COO, said; “It is fantastic to be expanding the team at such an exciting time for Satcom Global. Aura is proving to be a very popular addition to our portfolio, and is already making an impact in the maritime world attracting some of the largest international shipmanagement companies.
“By adding to our experienced sales force in the region, the new additions will be perfectly placed to support existing customers with their increasing connectivity demands, as well as develop new customer relationships and drive forward the adoption of Aura within Europe,” he said.
In addition to reinforcing the sales operation in Europe, Satcom Global operates a multi-skilled in-house team to support marine engineering services and the efficient installation of Aura VSAT, and is now focused on developing engineering capabilities to bring increased value to customers in the region.
For example, ports throughout the Netherlands will now enjoy preferential fixed rates for satellite communications installation and commissioning, as well as for a range of manufacturer accredited engineering and maintenance services, such as VDR annual performance tests, vessel safety radio surveys and gyro compass and radar servicing.
Satcom Global engineers are fully certified to install and support the complete suite of high performance Intellian VSAT terminals approved for Aura VSAT. In addition, a strategic partnership with Intellian provides a dedicated stock of hardware in the company’s service and logistics hub in Rotterdam.
Ben Swallow, General Manager, VSAT said; “Feedback on Aura from our customers and the maritime community has been extremely positive since launch. Increasing our resources in Europe provides new customers with the opportunity to hear about the exceptional value of our global Ku-band service and ensures that we continue to gather local market feedback, tailoring the service to meet customers unique requirements and challenges.”
As part of the expansion into Europe, Satcom Global has appointed Robert Heijder as sales director to strengthen the commercial team in the region. Based in the Netherlands, he brings a wealth of experience having worked for leading maritime companies, such as Transas, Satmarin and Mach 6, before joining the Satcom Global team.